Important Notice

Medical and Dental Benefits

Announcement and Presentation Materials
Integrated Medical Scheme – Voluntary / Top-up / Conversion Plan Integrated Medical Scheme – Voluntary / Top-up / Conversion Plan
Integrated Medical Scheme –

Voluntary / Top-up / Conversion Plan

Date: 5 May 2023

Integrated Medical Scheme – Information Session 2023 Integrated Medical Scheme – Information Session 2023
Integrated Medical Scheme –

Information Session 2023

Date: 16 & 18 May 2023

Group Plan
HRO: Scheme Enhancements & Points to Note HRO: Scheme Enhancements & Points to Note
HRO: Scheme Enhancements & Points to Note
Bupa: New Interface with the Integrated Medical Scheme Bupa: New Interface with the Integrated Medical Scheme
Bupa: New Interface with the Integrated Medical Scheme
Personal Plan
Bupa Transfer Care / Bupa VTop Bupa Transfer Care / Bupa VTop

Bupa Transfer Care / VTop

bupa-transfer-care bupa-transfer-care
bupa-vtop bupa-vtop

*Disclaimer: The information above is for reference only. Information from Bupa website prevails.

Scheme Regulations Scheme Regulations
Scheme Regulations
Summary Sheet Summary Sheet
Summary Sheet 
General Exclusions General Exclusions
General Exclusions
List of "Pre-existing Conditions for Out-patient Claims" List of "Pre-existing Conditions for Out-patient Claims"
List of "Pre-existing Conditions for Out-patient Claims"
Appendices

Benefit
Claim

To interact with Bupa for Insurance and claims incurred on or after 1 July 2021:

  1. Access Bupa Membership No. via BUniPort:
    (Profile > My Benefit > Medical > Hospitalisation Insurance Policy No. &/Medical Benefits Summary)
  2. Log in myBupa at: https://www.bupa.com.hk/en/customer-care/ to
    • download claims forms for in-patient or day surgery cases
    • submit claims online; and
    • track claims status.           
  3. If further assistance is needed, please 

Forms can be downloaded here or you can also email us for enquiries.